Projects Building materials · Spain
Aluminium window components manufacturer
From sales to the factory: CRM, catalogue, project management and the tooling unit in one ecosystem.
- 2019 Tooling unit: tool preparation, machines and performance
- 2020 Sales CRM and project management
- Then Web article catalogue and a CRM for a second brand
- Today Hours package for continuous evolution
A Spanish manufacturer of accessories, profiles and composite panels for aluminium windows, with its own tooling unit.
In 2019, the first project was for that unit: replacing the manual control of tools and machines with a system close to the operator.
The approach
In the tooling unit, the system manages tool preparation, operator requests, cutting and part tracking, machines, incidents and purchase approval, with performance charts and stock control.
In 2020, the work extended to sales, with a CRM for customers and opportunities, and to project management, organised by types, phases, templates and activity logs.
Then came the web article catalogue and a second CRM for the composite panel brand.
Today
Sales, projects and the factory share the same information base. The system evolves through an hours package, which allows new needs to be addressed without a new quote for each step.